Camden Covid-19 Test & Trace Operatives SW7610

  • Type: Full Time
  • Location: Greater London
  • Role: Rolling temp contract
  • Salary: to £15 per hour
  • Reference: SW7610
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SW Locums are looking for residents of Camden to operate as Test & Trace Officers.

We require up to 90 test and trace workers for mass lateral testing.

Only Residents of Camden will be considered. 

The Site Operative is a customer-facing role responsible for supporting the customer through the end-to-end testing experience and supporting wider site operations. Working across a number of positions, key activities include managing social distancing through orderly queuing, supporting customers through registration, providing verbal guidance on the testing process and regular cleaning of the site.

Responsibilities & Duties:

  • Ensures social distancing is maintained in subject queueing areas and identifies and asks symptomatic subjects to leave the site
  • Greets customers at arrival, asking them to sanitise hands and ensures the subject is eligible for testing
  • Directs subject to available testing stations and then the following completion of swabbing
  • Provide verbal instruction on how to complete self-swabbing
  • Deals with customer queries, and supports customers with accessibility requirements as appropriate
  • Supports general site set up and maintenance, including supplies management and regular cleaning of testing stations throughout the day

 Preferred Experience

  • Experience in a fast-paced, customer-facing environment
  • Experience working with members of the public/patients, preferably including crowd control
  • Experience working at events and leisure & hospitality

Desired Skills and Traits

  • Demonstrated strong interpersonal skills – facilitating the ability to give clear and concise instructions
  • Demonstrated ability to work flexibly – providing support across different roles where necessary
  • Strong attention to detail and communication skills
  • Fairly digitally savvy (for use of the on-site application)
  • Must be able to thrive in a fast-paced environment and physically stand for several hours

• Hours of operating at the moment are 9-5 mon-fri (although this may increase as we go into the New year) and we have agreed that the centre will be closed 23-27th Dec.

• This role is for a Test operative (showing people how to do the test)

• Lateral Flow Tests are self administered and our staff at the site who tell people how to administer the tests will be protected by PPE and most likely screens as well.

• The sites are described as ‘clean’ sites as only people without symptoms are tested (so for that respect it’s the same as any of our services where we have members of the public attending)

• As there is currently no shielding in place, we could require anybody to work at the centre. However from a pragmatic perspective it makes sense if we avoid those employees who are clinically extremely vulnerable to start off with.